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Cancellation Policy

Last updated: 23 July 2026

Cancelling Before Dispatch

You may request cancellation of an order any time before it has been dispatched by contacting support with your order/invoice number. Cancellations requested before dispatch are eligible for a full refund of any amount paid.

Cancelling After Dispatch

Once an order has been dispatched, it cannot be cancelled; you may instead refer to our Return and Refund Policy after delivery, where applicable to the product.

Cancellations by RPStore

We may cancel an order due to stock unavailability, a pricing/listing error, or a failed payment/delivery attempt. Any amount already paid for a cancelled order will be refunded to the original payment method.

Refund Timeline

Approved refunds are initiated within 5-7 business days and may take a few additional days to reflect in your account, depending on your bank or payment provider.

Contact Us

  • Email: ravi@rp-infotech.com