At RP CCTV & Electronics, we value and respect the privacy of our customers and are committed to ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website, make purchases, or engage with our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information when you visit our website or make a purchase:
- Personal Identification Information: This includes your name, email address, phone number, billing and shipping address, payment details, etc.
- Non-Personal Identification Information: This may include details about your device, browser type, IP address, and other non-identifiable information related to how you interact with our website.
- Transaction Information: This includes details about the products you purchase, order history, and related billing information.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process your orders: We use your personal details to process your purchases, ship your orders, and provide customer support.
- To improve our services: We may use your data to improve the functionality and content of our website, as well as personalize your experience.
- To communicate with you: We may send you important updates about your orders, special promotions, newsletters, or other marketing materials if you have opted to receive them.
- To comply with legal obligations: We may need to use your information to comply with legal requirements, such as financial audits, regulatory obligations, or other applicable laws.
- To offer customer support: We may use your information to provide support and respond to your queries or concerns.
3. How We Protect Your Information
We follow stringent security measures to protect your personal information. These measures include:
- Encryption: We use SSL (Secure Socket Layer) encryption to protect your payment and personal details during transmission.
- Access Control: We limit access to your personal information to authorized personnel only, who are required to keep your data confidential.
- Regular Audits: We regularly review our security practices to ensure that your personal data remains protected.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files that are stored on your device when you visit our website. These cookies allow us to:
- Remember your preferences and provide personalized content.
- Track usage patterns to improve the design and functionality of our website.
- Analyze website traffic for performance and optimization.
You can disable cookies through your browser settings, but doing so may impact your experience on our website.
5. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers, such as payment processors, shipping companies, and email service providers, to complete your transactions.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to a legal request by authorities (e.g., in response to a court order or government request).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change.
6. Sensitive Personal Data or Information
As per Indian law, Sensitive Personal Data or Information (SPDI) includes information such as passwords, financial data, health records, etc. We take special care to protect this type of information. We will only collect sensitive information with your explicit consent, and we will ensure that it is stored securely. We do not collect sensitive data unless necessary for providing our services.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: If any of your personal details are incorrect or incomplete, you have the right to request corrections.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions such as legal obligations or contract requirements.
- Opt-Out of Marketing Communications: You can choose not to receive marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
To exercise your rights, please contact us using the contact details provided below.
8. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 18, we will take immediate steps to delete such information.
9. Changes to the Privacy Policy
RP CCTV & Electronics reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We recommend that you review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
RP CCTV & Electronics
Email: support@rp-infotech.com]
Phone: 9323037254
Address: 101, Above Mahadev Tin, Opp. MSEB Colony, Navghar, Vasai East -401 208