Thank you for shopping with us! We want to ensure a smooth and efficient shipping experience for our customers. Please review our shipping policy below:
1. Processing Time
- Orders are processed within 1-3 business days after payment has been confirmed.
- Please note that orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Rates
- Local Delivery (within Metro ):
- Standard shipping fee: ₹40
- Estimated delivery time: 2-4 business days.
- National Delivery (outside Metro ):
- Shipping fee is calculated at checkout based on weight, dimensions, and delivery address.
- Estimated delivery time: 3-7 business days.
Note: Shipping rates and delivery times may vary depending on your location. You will see the exact shipping cost during checkout before completing your purchase.
3. Free Shipping
- Enjoy free shipping on orders above ₹500 (for select areas or nationwide, depending on the promotion).
- Free shipping applies only to standard shipping and may exclude certain regions or items.
4. Shipping Partners
- We work with trusted courier partners such as Ecart, Movin, and Delivery Courier to deliver your orders safely and on time.
5. Delivery Timeframe
- Delivery times are estimated and not guaranteed. Weather conditions, holidays, or logistical issues may cause delays.
- Once your order is shipped, you will receive a tracking number to monitor the status of your shipment.
6. Order Tracking
- After your order has been shipped, you will receive an email with tracking information so you can easily track your package.
7. Shipping Restrictions
- We currently only ship within the India.
- Some remote areas may have longer shipping times or higher delivery fees.
8. Issues with Delivery
- If your package is delayed or lost, please contact us at [support@rp-infotech.com] and we will assist you.
- If your order arrives damaged, please notify us within 48 hours of receiving the item for an exchange or return.
9. International Shipping
- At the moment, we only offer domestic shipping. Stay tuned for future updates regarding international shipping.
10. Address Accuracy
Please ensure that your shipping address is accurate. We are not responsible for delays or misdeliveries due to incorrect addresses provided at checkout.