Warranty Policy
Last updated: 23 July 2026
Most products sold on RPStore carry a manufacturer’s warranty. RPStore is a reseller/dealer of these products and is not the manufacturer; warranty coverage, duration and terms are set by the respective manufacturer/brand unless stated otherwise on the product page.
What Is Covered
Manufacturing defects and hardware failures under normal use, as defined by the manufacturer’s warranty policy for that product.
What Is Not Covered
- Physical, liquid or accidental damage.
- Damage from unauthorised repair, misuse or normal wear and tear.
- Software issues not related to a hardware defect.
- Products without a valid invoice/proof of purchase from RPStore.
How to Raise a Warranty Claim
Contact support with your invoice number, product serial number and a description of the issue. We will guide you through the manufacturer’s claim process, or facilitate the claim directly where we are an authorised service partner.
Turnaround Time
Warranty repair/replacement timelines are set by the manufacturer’s service process and can vary by brand and product; we will keep you updated on the status of your claim.
Contact Us
- Email: ravi@rp-infotech.com